Retail

Retail is changing rapidly. Here, follow the latest trends, from conscious consumerism to immersive retail, shaping the future customer and the high street.

Latest articles

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Data and personalisation: how to unlock value in an experience economy
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Marketing
The primacy of personal: what consumers value has shifted selfward
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The C-suite Agenda
Genuine curiosity: Building customer loyalty as consumer expectations evolve
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The C-suite Agenda
Breaking ad: Why the retail media network experience is critical and how to build it
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Three-minute explainer on… AI-washing
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CEO on the spot: 10 questions with American Express’s Hannah Lewis
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Leadership
CEO on the spot: 10 questions with Deliveroo’s Will Shu
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Several clicks behind: B2B ecommerce plays catch-up
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