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Steve Hemsley
Technology
AI in business: translating ambitions into action
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The rise of shadow AI – and how specialised AI could combat it
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How travel marketers find the right route to customer loyalty
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Digital Transformation
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How marketers in the home goods sector earn customer loyalty
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Strategies for strengthening SaaS security
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Future of Work
Employee experience and the changing nature of hybrid work
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CX
How AI and data can transform the customer journey
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