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Duncan Jefferies

Freelance journalist and copywriter specialising in digital culture, technology and innovation, his work has been published by The Guardian, Independent Voices and How We Get To Next.
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2025 ecommerce trends: a year of global expansion and digital evolution
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Future of Work
People-focused 2030 vision: tech-driven CX strategies will pave the path to success
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Lzlabs2
Digital Transformation
Leaving legacy tech behind can unburden your business
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For today and tomorrow: the role of AI in navigating supply chain uncertainty
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A guide to embracing mainframe modernisation
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Data Leaders Interview Ling Ling Lo
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Nomura’s chief data office managing director on getting data ready for AI
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CX
The digital loyalty loop: how AI can transform customer experience
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Miro
Technology
How artificial intelligence is driving human innovation
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